Refund Policy

If you are not satisfied with the purchase of your glove, you may return it for a refund or credit on a purchase for another glove within 30 days of purchase.

There are no refunds allowed on any custom made glove. Any complaints and/or issues concerning a custom glove are dealt with on a case by case basis by the HERO ATX Company staff. There is a 1 year non transferable glove defect warranty on all custom glove orders. If determined a "defective" glove will be either repaired or replaced at the discretion of the Yabai Baseball Company staff. Repaired or replacement custom gloves will take the normal amount of turnaround time.

There are no returns, exchanges, or warranties on fielding gloves or any product that were given or provided free of cost.

All damaged or defective items are eligible for a refund or exchange. Please state the reason for the damage or defect in your request for a refund or exchange. Items purchased must be within 30 days for a refund or an exchange.